ITIL is a new approach to continuous improvement. Part of ITIL is the constant improvement of each of the 10 ITIL processes and the inter-process communication. This constant improvement has as its goal to provide IT services in a more cost-effective manner and to better match those services to the present and future needs of the business. Upgrade your Career gain Strategic IT Alignment and Service Management/Operations Skills.
Attend our Information Technology Infrastructure Library (ITIL) 2011 Foundation Training kicks off.