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Handling Irate Customers and Difficult Situations

By: Contact Center Support Professionals Ltd

Lagos State, Nigeria

04 - 05 Feb, 2015  2 day

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 In this Training, you will learn how to diffuse irate customer encounters, overcome difficult situations with customers, develop a routine to handle problems and recover following stressful encounters.

7, Ikorodu Road, Maryland, Lagos Feb 04 - 05 Feb, 2015
NGN35,000.00 per participant
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