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Customer Relationship Management (CRM): Beyond Customer Expectations

By: CIR Capacity for Africa

Lagos State, Nigeria

26 - 27 Mar, 2015  2 day

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To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers CRM Technology, Customer Data Management, Value Management, Pricing Strategy, Web Marketing and Customer Service. 

1A Unity Road, off Bank Anthony Way, Ikeja, Lagos Mar 26 - 27 Mar, 2015
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