Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Emotional Intelligence at Workplace

By: TSI Limited

Lagos State, Nigeria

02 - 04 Sep, 2015  3 days

Follow Event

  

Our ability to deal effectively with our emotions in the work place is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, Emotional Intelligence is increasingly critical as a skill set. Emotional Intelligence strategies combine with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates

Course Objectives

  • What you will learn
  • How to recognize and understand the five competencies for building Emotional Intelligence
  • Self-motivation and job satisfaction as factors that contribute to high performance
  • Practical tools and skills for communicating effectively, assertively, and collaboratively
  • Influencing and partnering skills
  • Communication approaches and skills for developing relationships and ownership for successful outcomes and follow through
  • Skills for conflict management and dealing with difficult situations
  • How to choose perceptions and behaviors that will lead to positive outcomes

Course Outline

  • Introduction
  • Emotional Intelligence in the Workplace
  • Participant Challenges and Goals
  • Emotional Intelligence
  • The Five Competencies of Emotional Intelligence
  • Self-Awareness
  • Self-Regulation
  • Self-Motivation
  • Empathy
  • Effective Relationships
  • Applying the Competencies
  • Choice and Control Model
  • Outcome Thinking
  • Dealing with Individual Challenges
  • Develop an Action Plan
Sizzler House, 33 International Airport Road, Ajao Estate, Lagos, Nigeria Sep 02 - 04 Sep, 2015
NGN250,000.00
(Convert Currency)

+1-646-202-8832, +2348033467639, +2348023019508,

Related Courses
Work Life Balance Work Life Balance

3 days, 21 - 23 Jun, 2017 

2017-06-21 12:06:00
Lagos State, Nigeria

TSI Limited

The percentage of time we spend working is still on the rise, leaving free time relegated to a few short hours a week and life can seem like one long work day after another.  We can spend well ...

Crowd Management and Control Course Crowd Management and Control Course

3 days, 06 - 08 Nov, 2017 

2017-11-06 12:11:00
Lagos State, Nigeria

TSI Limited

Managing a huge gathering (in airports, banks, sports and recruitment centers, religious and worship places, traditional/annual festivals, carnivals etc.) is a tough row to hoe and it necessitates ...

Records and Information Management I Records and Information Management I

3 days, 03 - 05 Apr, 2017 

2017-04-03 12:04:00
Lagos State, Nigeria

TSI Limited

Records and Information Management training course is a management skill which is applied in the control of records, created and received by an organization in the course of its business. Records are ...

Auditing for Internal Control Auditing for Internal Control

3 days, 05 - 07 Apr, 2017 

2017-04-05 12:04:00
Lagos State, Nigeria

TSI Limited

The Board of Directors has the ultimate responsibility for operations and processes involving risk management and control, but, managers with operational responsibility are charged with ensuring that ...