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Certificate in Effective Management and Maintenance of Business Critical Email

By: The Institute of Information Management (IIM)

Lagos State, Nigeria

28 - 28 May, 2015 

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This session covers the business drivers for more effective email management, roles and responsibilities, policies and procedures, and strategies for email management, including concepts and technologies of email management, such as classification, retention, governance, security, archiving, backup, tools and technologies.

 Course content:

  • Business drivers for more effective email management
  • Roles and responsibilities
  • Policies and procedures
  • Strategies for email management
  • How email works
  • What email management is?
  • Managing the inbox Email messaging applications and clients
  • Remote and mobile email access
  • Capturing and managing messages, attachments, and metadata
  • Email classification including auto-classification
  • Effective email governance
  • Email security
  • Email management tools and technologies
  • Email archival approaches
  • Email and ECM

Who Should Attend?

Archivists, Document Controllers, Document Control Administrators, Information Management Coordinators, Information Architects, Business Analysts, IT Management, Technical staff, Record Management personnel, Business Unit (line staff & management), Implementation team - IT and business Suppliers, Solution Providers, Vendors, Executives, Change agents, Users etc


Lagos May 28 - 28 May, 2015


Renowned facilitator of more than 15yrs experience in Information Management and Technology