By: Tom Associates Training
Lagos State, Nigeria
Oct 07 - 09 Oct, 2015
Leadership does not just come from those who have been placed in positions of power. There is the need to lead from the middle or the back. It takes a different set of skills to influence others to act on your behalf if you are not the leader. To be effective, you must have good command of the strategies used to influence the perceptions, attitudes, and behaviours of others. Leverage relationships to build influence skills.
- Relate more effectively with colleagues
- Influence and achieve set goals for self and others
- Increase productivity at work
- Improve the work environment
- Resolve conflicts among team members
Venue: 5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos.
Registration: 8.30 - 9.00 a.m.
Class Session: 9.00 - 4.00 p.m.
Competencies in Service Strategy
Kwara State, Nigeria
Nov 21 - 25 Nov, 2016
Tom Associates Training
A customer service thought process that enables everyone participating in it to contribute to development of ...