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Target Setting, Performance Metrics and Management for Supervisors and Managers

By: SPC Patterns Consulting

Lagos State, Nigeria

03 - 05 Mar, 2015  3 days

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There's constant pressure to achieve performance targets, to reach higher performance levels, and to ensure that people's work supports and furthers the organization's goals. The key question asked is, "How well is an employee applying his or her current skills, and to what extent is he or she achieving the outcomes desired?" The answer has traditionally been found in the performance evaluation process, where managers look for hard data to tell how well an employee has performed his or her duties. The purpose of this comprehensive program is to assist in furthering one's ability to set goals, plan work and tasks, manage time, make good decisions and work more productively with others.

This is where key performance indicators come into play, and they apply both at the organizational and individual levels. At an organizational level, a Key Performance Indicator (KPIs) is a quantifiable metric that reflects how well an organization is achieving its stated goals and objectives. Having an effective performance management system is essential to a well-run organization.? This training program is designed to help you examine key theories of performance management and you show the tools of how to devise a plan for your team including setting powerful goals that will contribute to organizational objectives; and give motivational and developmental feedback to drive individual performance in the short- and longer term

The benefits of attending this program cannot be over emphasized

  •  The training stands as an impetus to help managers & your organisation to acquire expertise in. simple frameworks    for planning
  •  Including allocating and managing priorities
  •  Scheduling work
  •  Working proactively and reactively and project planning
  •  Basic planning project tools to plan work strategy achievement of goals and targets effectively and efficiently
  •  How to establish and maintain task deadlines
  •  How to plan work balancing the constraints of time, cost, scope and quality role of stakeholders in a project and learn  techniques of stakeholder management
  •  Techniques to deal with organizational change, including delegation and empowerment skills necessary to set goals  in a strategic and organizational context
  •  How delegation can be used in setting of goals and planning role of managing the performance of their team
  •  Key stages in the performance management process
  •  Performance management skills and techniques
  •  Practice to create a development plan techniques to address poor performance challenges that face them within their   specific team
Lagos Chambers of Commerce & Industry Building (LCCI) Bola Tinubu Way, Beside Marwa/ MKO Abiola Gardens, Alausa Ikeja, Lagos. Time: 10 am daily Mar 03 - 05 Mar, 2015
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2348054448597, 2348026812356, 234 809 942 3374