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Frontline Leadership: Emerging Leadership Course

By: Tom Associates  

Lagos State, Nigeria

12 - 14 Oct, 2016  3 days

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NGN 115,500

The programme presents the basic principles that are the foundation of all the leadership activities and central to senior level effectiveness:

  • Building and maintaining a positive, results-oriented work climate
  • Staying balanced in all approach to people and problems
  • Removing interpersonal barriers to understanding and cooperation
  • Keeping things moving towards better performance
  • Leading by providing positive examples

Course Contents


  • The Manager/the Leader - Knowing the Difference
  • Role of frontline leader
  • Basic leadership styles
  • Influencing skills
  • An understanding of Leadership Powers
  • Leadership Behavioural Guidelines


  • Coaching/guiding/developing staff
  • Learn how to coach for performance
  • Review different coaching models
  • Learn how to handle negative responses
  • Learn basics on developing employees
  • Effective delegation
  • Parity between Authority and Responsibility
  • Work Within the Organizational Structure
  • Adequate support
  • Accountability on results
  • Delegation consistency
  • Avoiding reverse delegation
  • Clarifying rewards
  • Effective communication
  • Developing Subordinates through Feedback
  • Team building/team leader skills


  • Motivating others
  • Understanding motivation
  • How can a leader motivate others?
  • Ways employees react to frustration
  • Improving meeting outcomes
  • Effective use of time
  • Coping with pressures
  • Thinking commercially
  • Profiling the organization
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Registration: 8.30 - 9.00 a.m. Class Session: 9.00 - 4.00 p.m. Oct 12 - 14 Oct, 2016
NGN 115,500.00(VAT Inclusive)
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Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
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