Workshop on Management of Secretarial Personnel (MSD 624)

At the end of the training workshop, participants should be able to:

• Identify the basic  functions of management  as they relate to staffing and structuring
• Describe the techniques involved in the practice of good human relations
• List the principles of minutes writing and note taking
• Examine the processes involved  in obtaining, managing and retiring imprests
• List the approaches in safeguarding secretariat properties
• Identify the techniques of managing the personnel of the secretariat and indeed, other members of staff of the organization.

Workshop Content

The workshop covers the following:

• Overview of human resource management
• File maintenance in the registry
• Letter, memo and minutes writing
• Human relations and effective communication
• Managing and retiring imprests
• Security consciousness
• Managing secretarial  personnel
• Time management
• Handling of official documents
• Introduction to personnel records management

Target Audience

The workshop is meant for all secretaries, private secretaries and personal assistants in both the public and private sectors of the economy.