Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Strategic Customer Service Management (Quality Improvement Process)

By: Human Capital Associates

Lagos State, Nigeria

25 - 27 Jul, 2016  3 days

Follow Event

  

NGN 75,500

In today’s business environment, a key element of business practice is to position one’s product/service differently and create a unique image for it. To achieve this, excellent customer service management is very vital. It is superior service as perceived by customers that makes the difference between successful organizations and unsuccessful ones.

This training workshop will assist senior personnel who are managers of the front line staff to acquire better skills and strategies for excellent customer care and relationship building competencies.

Ostra Hall & Hotel, off Otunba Jobi Fele Way, Opposite NNPC Gas Station Alausa, Ikeja, Lagos Jul 25 - 27 Jul, 2016
NGN 75,500.00(Group Discount Available)
(Convert Currency)

234802917049, 2348051365946, 23468933608

Aderemi F. Adewale – B.Sc., M.Sc., MBA (Marketing) – An experienced management practitioner with over two decades of post graduation work practice. Mr. Adewale worked with McGraw-Hill Book Co. USA as the Academic Sales Representative for West Africa. He later joined The Boot Company Nig. Ltd. which later changed her name to (BCN PLC) as Area Sales Manager for West and North and he rose to become the General Manager / C.E.O of the company.
Related Courses
Process Control and Instrumentation Workshop Process Control and Instrumentation Workshop

5 days, 18 - 22 Dec, 2017 

2017-12-18 12:12:00
United Arab Emirates

Human Capital Associates

This course covers the key aspects of current instrumentation and process control technology and is designed to enable maintenance personnel to carry out commissioning, calibration and maintenance of ...

Strategies for Finding and Winning New Businesses Strategies for Finding and Winning New Businesses

2 day, 04 - 05 Dec, 2017 

2017-12-04 12:12:00
Lagos State, Nigeria

Human Capital Associates

This workshop is designed for marketing and sales people. It focuses on customers development and management for profitable sales in marketing territories. ...

Accounting Skills Improvement Program Accounting Skills Improvement Program

3 days, 06 - 08 Dec, 2017 

2017-12-06 12:12:00
Abuja FCT, Nigeria

Human Capital Associates

This program is designed to update participant’s knowledge of new skills and also give them an in-depth understanding of new accounting and auditing practices, procedures and the management of ...

Process Plant Troubleshooting Workshop Process Plant Troubleshooting Workshop

5 days, 04 - 08 Dec, 2017 

2017-12-04 12:12:00
United Arab Emirates

Human Capital Associates

Quality process plant performance requires a workforce skilled enough to monitor operations effectively and handle deviations before they turn into major incidents. This course is designed to provide ...