Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Strategic Customer Service Management (Quality Improvement Process)

By: Human Capital Associates

Lagos State, Nigeria

25 - 27 Jul, 2016  3 days

Follow Event

  

NGN 75,500

In today’s business environment, a key element of business practice is to position one’s product/service differently and create a unique image for it. To achieve this, excellent customer service management is very vital. It is superior service as perceived by customers that makes the difference between successful organizations and unsuccessful ones.

This training workshop will assist senior personnel who are managers of the front line staff to acquire better skills and strategies for excellent customer care and relationship building competencies.

Ostra Hall & Hotel, off Otunba Jobi Fele Way, Opposite NNPC Gas Station Alausa, Ikeja, Lagos Jul 25 - 27 Jul, 2016
NGN 75,500.00(Group Discount Available)
(Convert Currency)

234802917049, 2348051365946, 23468933608

Aderemi F. Adewale – B.Sc., M.Sc., MBA (Marketing) – An experienced management practitioner with over two decades of post graduation work practice. Mr. Adewale worked with McGraw-Hill Book Co. USA as the Academic Sales Representative for West Africa. He later joined The Boot Company Nig. Ltd. which later changed her name to (BCN PLC) as Area Sales Manager for West and North and he rose to become the General Manager / C.E.O of the company.
Related Courses
The Questioned Document Analysis (a New Insight into Fraud Investigation, Prevention, and Management) The Questioned Document Analysis (a New Insight into Fraud Investigation, Prevention, and Management)

3 days, 05 - 07 Jun, 2017 

2017-06-05 12:06:00
Lagos State, Nigeria

Human Capital Associates

Fraud is the fastest growing aspect of modern business today and the trend will continue as computers become more widely used. Losses from fraud in most organizations are estimated between 2 to 5 ...

Incident Investigation / Root Cause Analysis and Report Writing Incident Investigation / Root Cause Analysis and Report Writing

3 days, 16 - 18 Oct, 2017 

2017-10-16 12:10:00
Lagos State, Nigeria

Human Capital Associates

Incidents are events that gave rise to or had the potential to lead to an accident, faults/malfunction of equipment, violations of business code of ethics and other interruptions to the operations of ...

Corrosion Control Management and Prevention Workshop Corrosion Control Management and Prevention Workshop

5 days, 05 - 09 Jun, 2017 

2017-06-05 12:06:00
United Arab Emirates

Human Capital Associates

Corrosion can be defined as the degradation of a material due to a reaction with its environment. Degradation implies deterioration of physical properties of the material. This can be a weakening of ...

Just in Time Combating Waste in Manufacturing and Service Industries Workshop Just in Time Combating Waste in Manufacturing and Service Industries Workshop

3 days, 07 - 09 Jun, 2017 

2017-06-07 12:06:00
State, Nigeria

Human Capital Associates

Just in Time (JIT) is a total commitment to excellence in manufacturing and service industries. That excellence is achieved primarily through the elimination of waste. JIT is viewed as an umbrella ...