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Assertiveness at Work

By: Lagos Business School (LBS)  

Lagos State, Nigeria

04 - 06 Oct, 2016  3 days

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NGN 225,000

Increased intercultural interaction - a consequence of globalization and the attendant virtual nature of today’s work and mobility of people across national and cultural boundaries - is drawing attention to the inter-cultural dimensions of interpersonal and cross-organizational communication. Nigeria has no doubt become a more aggressive environment over time. This has been attributed mainly to frustration aggression- people become aggressive because they are frustrated and have a perceived sense of loss of control.

This training programme aims to produce manager who can deploy communication competence in a range of situations requiring the management of interpersonal and inter-cultural disparities.

Programme

  • Understanding Assertiveness
  • Thought Process and Behavior
  • Managing Feedback
  • Personal Power: Building and Managing Self-esteem
  • Assertiveness Tools and Techniques
  • Interpersonal Recognition and Respect
  • Managing Personal Power

Target Audience

  • Business owners
  • Experienced managers and seasoned professionals (with over four years’ experience) who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others
  • Employees being prepared for managerial or leadership roles
  • People who regularly encounter conflict with others - colleagues, staff or managers, people who find it difficult to present their point of view and victims of corporate bullying and bullies
  • Organizations experiencing a medium to high level of aggressive behavior among employees and seeking to promote a more assertive environment (This category can book the course as a group)
Lagos Business School (LBS), Km 22, Lekki - Epe Expressway, Ajah, Lagos. Oct 04 - 06 Oct, 2016
NGN 225,000.00
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08025014623 - 4, 014546788