Certified Service Delivery Professional
By: Contact Center Support Professionals Ltd
Lagos State, Nigeria
Feb 20 - 26 Mar, 2016
2 month, 7 days
This graduate trainee package has now become a best practice program for professionals and young graduates. Companies are making this program a prerequisite for employment and promotions of front line professionals. Those working in organisations who do not empower employees find this a useful tool for career advancement. Banks, Telecoms, oil sector and other industries are clamouring for professionals who have gone through our CSDP program.
Register for the Certified Customer Service Delivery Professional (CSDP) program and acquire 5 major qualifications addressing the major next generation customer service competencies required by organisations in a bundle prince within 6 weeks. The Competencies for the five certifications as listed below:
- Certified Customer Service Delivery Professional
- The Essential Skills for Customer Service Professionals
- The Essential Skills for Call Centre Representatives
- Customer Emotional Intelligence
- Social Media Customer Experience Management
Scheduled Of Our Open Programs: A new class commence every 1st Saturday of the month for 6 weekendsPlease be registered 2 weeks before the commencement of a new class.
Venue: 7, Ikorodu road Maryland Lagos