For businesses to continue making significant investments in learning and development, the positive impact of learning and development initiatives on business must be clearly shown. One excellent way to do this is to measure and maximize the impact of these investments on business performance and long-term sustainability.
According to Peter Drucker, only what is measured get managed. To measure rightly, learning and development practitioners must be numerate and clarify business expectations, define the right metrics to be used and link to business outcomes. Only then can it be shown what the impact of learning is and what must be done to maximize its return on investment/expectations (ROI/E). The focus of the course will be on the evaluation of training and in particular how to measure and maximize the learning and development ROI/E.
This course is designed to demonstrate how organizations can obtain greater value from their investment in training. Participants on this programme will find the learning acquired from this course invaluable in carrying out their role in planning, implementing, delivering and evaluating learning interventions.