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Administration and Office Management: Best Practice and Techniques

By: Alpha Partners

Lagos State, Nigeria

05 - 08 Dec, 2017  4 days

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NGN 105,000

To excel as an office manager, administrator or secretary you need to perfect your interpersonal and behavioural skills, to ensure you stray in control and on top of every one of your responsibilities. In this workshop you will learn how to.

  • Prioritise your daily responsibilities to achieve maximum output
  • Understand yourself and others thereby improving interactions and relationships
  • Use techniques to help you think creatively, solve problems, plan and make decisions

CONTENT

Taking Control of Your Work Life

  • Streamline your office systems
  • External and internal customer service
  • Understanding and clarifying purpose, vision and mission
  • Making your office user-friendly and efficient

Essential Administrative Skills

  • Planning Skills
  • Problem Solving Techniques
  • Decision-Making Tools
  • Managing meetings effectively
  • Become More proactive
  • -Managing layer project to meet deadlines

Vital Communication Skills

  • Different Styles of communication
  • Communicating with confidence
  • Learning to be more assertive
  • With-in conflict resolution
  • Barriers to communication

Developing as a Professional

  • Listening Skills
  • Leadership Skills
  • Painless methods for giving corrective feedback
  • Best Practices for delivering positive feedback

FOR WHOM: Human Resource Managers/Officers, Supervisors, Admin and Personnel Managers, Office Managers and others who perform related functions in the Public and Private sectors.

Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor) Opposite Adekunle BRT Bus-stop, Yaba - Lagos. Dec 05 - 08 Dec, 2017
NGN 105,000.00
(Convert Currency)

08033045484

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