Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Customer Service- Increase Loyal Customers and Sales

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

12 - 13 Mar, 2018  2 day

Follow Event

  

NGN 55,000

This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Each and every one of us serves customers, whether we realize it or not. Your participants will be provided a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Superior Customer Service Training Objective:

  • State what customer service means in relation to all your customers, both internal and external
  • Recognize how your attitude affects customer service
  • Identify your customers’ needs
  • Use outstanding customer service to generate return business
  • Build good will through in-person customer service
  • Provide outstanding customer service over the phone
  • Connect with customers through online tools
  • Deal with difficult customers
45, Lagos Street 5th Floor, Ebute Metta Mar 12 - 13 Mar, 2018
NGN 55,000.00
(Convert Currency)

07081901320, 07087808664

Related Courses
Resource/Professional Trainer:  Become a Certified / Effective Trainer Resource/Professional Trainer: Become a Certified / Effective Trainer

2 day, 18 - 19 Jul, 2018 

2018-07-18 12:07:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

People who work as trainers are often put into difficult situations without much understanding of what training is or how to do it well. We know that being a good trainer is the result of developing ...

Overcome Objections and Nail the Sale Course Overcome Objections and Nail the Sale Course

2 day, 04 - 05 Jul, 2018 

2018-07-04 12:07:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the best quality ...

Motivating Your Workforce to Success Motivating Your Workforce to Success

2 day, 13 - 14 Nov, 2018 

2018-11-13 12:11:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This course will help supervisors and managers create ...

Performance Management Training; Setting your Organizational Goal Performance Management Training; Setting your Organizational Goal

2 day, 15 - 16 Aug, 2018 

2018-08-15 12:08:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

The proposed training is to refocus the attention of members to the competitive landscape of the industry and the need to improve performance in 2012. Performance Management is making sure the ...