Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five days course, the subjects covered tackle most of what is needed by anyone interacting directly with internal or external customers.
In addition, this course offers participants the opportunity to demonstrate what they learned by presenting a project that will earn them the coveted ‘Meirc Professional Certification’ (MPC) certificate in addition to the regular certificate of attendance.
||Sep 27 - 30 Sep, 2017
We are blessed with a network of internationally acclaimed, practical, professional, A+ rated, best-in –class facilitators with aggregate experience of over 25 years.