Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Office Management Training for Officers and Managers

By: Tom Associates Training  

Lagos State, Nigeria

04 - 08 Dec, 2017  5 days

Follow Event   

  

NGN 162,750

By the time the training ends, Officers and Managers who participate in it will:

  • Have learned how to work well in ways that maintain and improve efficiency and productivity
  • Be able to successfully address the intricacies of the workplace
  • Make Officers and Managers understand the management styles that can affect workplace success
  • Support them to develop the right competencies in the work environment
  • Encourage them to maintain necessary discipline at work
  • Make them know how their career can grow.

Major Competencies to Deliver

  • Self-motivation
  • Effective communication
  • Collaboration
  • Team management
  • Problem solving.

These competencies will make them to:

  • Develop critical behaviors demanded of any responsible employee
  • Practice how to link their daily activities with set direction of the organization
  • Learn how to recognize, stimulate and develop high professional qualities
  • Manage the tricky liaison between their department and other departments.

Course Contents

Day One

  • Defining Respective Roles
  • How to define respective roles
  • Understanding the organization
  • know your stakeholders
  • Customer service
  • Writing reports
  • Budget management
  • Human resources practices
  • Records Management
  • Health and Safety
  • Workplace Mastery
  • Self Mastery
  • Interpersonal Mastery
  • Business Mastery.

Day Two

  • Office Management Culture
  • How to establish trust
  • How each cadre becomes more effective
  • Expertise
  • Trusting your colleagues
  • Acting on change.
  • Essential Administrative Capabilities
  • Setting priority and managing work pressure
  • Becoming an Organised Person
  • Procrastination - the thief of time
  • Work space arrangements and organization
  • Managing meetings
  • Assertiveness Skills:
  • Dealing with Time Wasters
  • Setting and Sticking to Priority.
  • Problem solving techniques
  • Managing meetings effectively
  • Managing projects to meet deadlines.
  • Employee Engagement
  • What I get from the organization
  • What I am able to give to the organization
  • My sense of belonging
  • Concern about my growth and development
  • Building stable careers.

Day Three

  • Winning aspirations
  • What capabilities must we have in place to win?
  • How each cadre becomes more effective?
  • Supportive leadership and communication skills
  • Managing relationships and partnerships
  • Benchmarking other organizations
  • Target Setting and Performance Management Tools.
  • Management systems required to succeed
  • Developing tactics and strategies for the future
  • The ability to pay attention to detail
  • Smooth functioning of an office's day-to-day
  • Effective interpersonal communications
  • Finding areas for potential improvement
  • Finding ways to cut costs and improve productivity
  • Keeping morale high in the Service
  • Organizational ability.

Day Four

  • The Focus on Performance
  • Agree priority and measurable performance criteria
  • Raise the performance bar
  • Creating a sense of urgency and excitement
  • Maintaining focus on the goal
  • Sustaining momentum
  • Relevant Acumen
  • Link daily activities with set business direction
  • Recognize, stimulate and develop high performance
  • Motivate others, get them to participate in team decisions
  • Focus efforts on overall group objectives
  • Build and maintain a positive, results-oriented work climate
  • Remove interpersonal barriers to understanding, cooperation and motivation.

Day Five

  • Managing and Resolving Group Conflicts
  • Common causes of conflicts
  • Types of conflicts
  • Signs of conflicts
  • Interrelationship of assertive and cooperative behaviors
  • Compromise in the team
  • Collaboration in the team.
  • Management of Crisis Situations
  • Disasters and catastrophes response
  • Priority and sure-footed decisions and actions.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Dec 04 - 08 Dec, 2017

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 162,750.00(Including VAT)
(Convert Currency)

08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
Management and Protection of Information (MPI) Management and Protection of Information (MPI)

5 days, 11 - 15 Dec, 2017 

2017-12-11 12:12:00
Lagos State, Nigeria

Tom Associates Training

Officer leaves his desk while his computer is running. DG is taking a walk around, sees the computer on, tests it and finds it’s not pass-worded, gets into the email box, sends a mail to ...

Finance for Non-Financial Managers Finance for Non-Financial Managers

5 days, 09 - 13 Apr, 2018 

2018-04-09 12:04:00
Lagos State, Nigeria

Tom Associates Training

Exposure of managers to important financial concepts in day-to-day business transactions. It will help them take better decisions on the basis of financial implications on the business. It will also ...

Advanced Strategic Warehousing and Stores Management Advanced Strategic Warehousing and Stores Management

3 days, 13 - 15 Dec, 2017 

2017-12-13 12:12:00
Lagos State, Nigeria

Tom Associates Training

This Advanced Strategic Warehousing and Stores Management will discuss the following Course Objectives Efficient warehouse operations do the following: Provide timely customer service Keep track of ...

Fluent English for Public Service Officers Fluent English for Public Service Officers

5 days, 20 - 24 Nov, 2017 

2017-11-20 12:11:00
Lagos State, Nigeria

Tom Associates Training

Effective writing in English, the official language, is a powerful tool in the hands of public service officers. Brilliant officials articulate their thoughts in a clear and concise manner. They ...