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Customer Service Training -Winning and Keeping Customers for Life


Lagos State, Nigeria

26 - 26 Feb, 2020 

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NGN 35,000

Venue: Lagos

This Intensive Customer Service Training can give your entire customer service team a crash course in how to satisfy customers and keep them returning.

There is no mystery to providing great customer service;it is simply a combination of great people and great training. You provide the people, and we provide exciting,highly interactive training. We will enable your staff to communicate more effectively, listen with greater empathy,close more sales and resolve more complaints in less time, and represent your company with cordial professionalism in all situations.

Participants in the Intensive Customer Service Training will learn to:

  • Respond more effectively to customer complaints
  • Participate in a company-wide, customer-focused strategy
  • Practice active listening skills to develop helpful insights into client concerns
  • View client concerns with empathy and recommend value-building solutions
  • Respond to client needs with an emphasis on service and quality
  • Set high performance standards
  • Foster a strong team-oriented focus within their work groups

Highlights/ Benefits

  •  Affordable training fees
  •  Duration: 1 day (flexible
  •  Early bird registration up to 20 percent off
  •  Certificate of completion
  •  Classrooms fully equipped with AC. (Optional )
  •  Breakfast /lunch Served
  •  Real-life application and understanding
  •  Certified and experienced trainers
  •  learning environment (AC and Parking space)(Optional )
  •  Free online media /PR presence in strategic social networks for up to two weeks .
  •  Great discount on the Business Performance Auditing of your notable company
  •  Free consultancy on Investment opportunities in properties
  •  Up to 20 percent discount on our Recruitment exercise and training courses
  •  Free training on maximizing productivity in workplace after we had two Recruitment exercises or two SDIL trainings with your Company.
  •  Free Asset Wealth management and Pre retirement training by Asset management, partners (Optional)
Lagos Feb 26 - 26 Feb, 2020
NGN 35,000.00
(Convert Currency)

Funke Ekundayo 08125549322

Oluseyi Adekoya