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Positive Ethics, Office Orientation and Attitudinal Change for Peak Performance Course

By: Centre for Public Service Productivity and Development

Lagos State, Nigeria

05 - 07 Mar, 2019  3 days

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NGN 135,000

Positive ethics is infectious and leads to a ‘can do’ approach in individuals, teams and organizations. This course develops skills necessary for individuals to change their outlook on life and build their inner confidence at the flick of a mental switch. Participants in this interactive course will explore various techniques to get better control and have a more positive impact over their life at the professional and social levels.

The first few days for new employees can have a great impact on their entire employment tenure. The tone for their working experience is set very early on in their minds. Therefore, it is important to manage that early onset of emotional impact from the beginning to ensure a productive and gratifying work experience. Also in this course, you will learn how to manage the on-boarding process from A to Z.  Also, you will learn to build highly impactful on-boarding programs and processes that will set a very positive pace with your new hires.

Course objective

By the end of the course, participants will be able to:

  • Examine the impact of positive ethics on personal and professional environments
  • List the steps needed for improving ethics and behaviour
  • Apply positive psychology techniques to improve effectiveness on the job
  • Identify preferred thinking patterns and filters
  • Use modelling techniques to improve relationships with others
  • Explain the difference between company induction and job orientation
  • List the benefits of running induction and orientation programs, for employees as well as the organization
  • Define the roles and responsibilities of all those involved in the early career stages of employees
  • Compile a well-designed package of information for new employees
  • Prepare and conduct an effective induction presentation
  • Design and organize a complete on-boarding program for new comers to the organization

Course outline

  • The impact of ethics
  • Ethics is everything
  • The origins of happiness and ethics
  • The formation of happiness and ethics
  • Adding value to your organization
  • The relationship between ethics and creativity
  • Intelligence versus creativity
  • How to change your ethics
  • Typical human reactions
  • The science of how we react
  • The 7 steps approach to changing ethics
  • Deciding to change today
  • Shifting your focus
  • Being curious
  • Developing an ethics of gratitude
  • Deciding not to be perfect
  • Believing in yourself
  • Taking action
  • The environment we live in
  • Factors affecting ethics
  • Changing your thinking
  • Characteristics of negative thinking
  • Sources of positive energy
  • Finding the right balance
  • Positive psychology
  • Escaping the average
  • Predicting job success
  • Productivity increases with happiness
  • Small changes ripple outwards
  • Increasing personal effectiveness
  • Knowing yourself
  • Building rapport
  • Educational representational systems
  • Communicating effectively
  • Communication levels and definitions
  • Active versus passive listening
  • Empathy as a fundamental trait
  • Assertive behaviour
  • When to be assertive
  • Components of communication behaviour
  • The value of feedback
  • Guidelines for constructive feedback
  • Programming and modelling skills
  • Improving self esteem
  • The impact of negative thinking
  • Characteristics of high self esteem people
  • Using body language to influence others
  • Resolving conflict
  • The positive side of conflict
  • Definitions, induction versus job orientation
  • Difference between induction and orientation
  • Origin of words induction and orientation
  • Benefits of onboarding program to employees
  • Benefits of onboarding program to organization
  • Roles and responsibilities during on boarding
  • Of the new employee
  • Of the human resources department
  • Of the new employee’s manager
  • Of the new employee’s colleagues
  • When does on-boarding start?
  • During the recruitment process
  • During the assessment process
  • During the job offer process
  • First day on the job
  • Secretarial procedures
  • New employee information package
  • Contents of an induction package
  • Welcome letter
  • Welcome gift
  • Necessary forms
  • Required policies and procedures
  • Code of ethics
  • Employee handbook
  • Cultural awareness
  • The induction presentation
  • Information to include
  • Use of various multimedia tools
  • Presenting and delivering effective training
  • Fundamentals of effective speaking
  • Verbal and non-verbal communication
  • Different trainer styles
  • Assertiveness defined
  • The assertive trainer
  • Ways to get attention and maintain interest
  • Elements of effective feedback
  • Delivery and critique of training sessions

Who should attend

HR professionals who work in recruitment or training and whose job require inducting and orienting employees. This course is also very useful for all those outside human resources who might be assigned the task of orienting new employees to their departments. And also individuals who need to improve their positive outlook on life and enhance their relationships at both the personal and professional levels.

Methodology

The course relies on the use of several self evaluation exercises aimed at helping participants learn their preferred behavioural and communication styles. The course also features the use of a number of case studies, practical exercises and presentations by participants followed by group discussions

Lagos Mar 05 - 07 Mar, 2019
NGN 135,000.00(The program fees covers tuition, Course Materials, Tea/Coffee Break, Lunch, Bag, Certificate of participation and administration)
(Convert Currency)

Dr Chris Egbu +2348023194131

Organisation sponsoring more than two staff will get 10% discount and Payment before two weeks to event date attracts 5% discount
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