This Essentials of Sales Administration Course will discuss the following:
- Preparation of Sales Documentation
- Processing of orders
- Processing invoices for sales transactions
- Checking prices and sales agreements
- Records of monthly sales
- Monitoring On-going Sales Orders
- Answering clients sales queries
- Essence of up-to-date product knowledge
- Promptness of response.
- Pursuit of overdue payments
- The Dynamics of Credit Sales
- The Pros and Cons of Credit Sales
- Invoicing and Documentation
- Credit Collection Drives
- Business Communication Skills
- Phone etiquette
- Questioning techniques that encourage the customer to give more information
- Warm and friendly disposition
- Follow up calls
- Emails styles and etiquette
- Weeding out timewasters
- Care in disclosing sensitive information.
- Selling Skills Primer
- Constant and full awareness of the tough and competitive car marketplace
- Demonstrate your willingness to help the customer
- Excellent product knowledge
- Generating clients leads
- Creative social media marketing to build relationships
|5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos.
||Jan 23 - 25 Jan, 2019
Registration: 08:30:am - 09:00:am
Class Session: 09:00:am - 04:00:am
Mr Abiodun Toki 08033019120
Discount of 5% to 3-4 participants from same organization.
Discount of 10% to 5 or more participants from same organization.