Leadership and Management Skills for the 21st Century Course

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically, organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues.

In order to successfully meet these challenges organizations, need to ensure that their leaders and managers at all levels have a comprehensive understanding of their roles, goals and required competencies. This Leadership and Management Skills training course is focused on meeting this requirement.

Course objectives

You will learn about:

• The range of 21st Century competencies
• The need to think strategically
• The principles of managing change
• How to approach and solve problems creatively
• Critical aspects of teamwork
• The process of motivating yourself and others
• Methods for managing conflict
• Techniques for dealing with difficult staff
• Enhance trust, communicate honestly, and establish a positive climate
• Champion change in the contemporary workplace
• Navigate multi-generational and diverse teams
• Build bridges of understanding in chaotic environments

Course outlines

• Introducing
• Identifying key 21st Century leadership challenges
• The focus of great leadership
• Assessing Your Readiness for 21st Century Leadership
• Choosing a new identity
• Revisiting your personal leadership identity
• Challenging your assumptions and perceptions
• Reaching your maximum potential
• Evaluating your scope for growth
• Raising the bar for yourself and others
• Creating Engagement in the Contemporary Workplace
• Creating a positive team dynamic
• Being transparent, open and honest
• Expanding your thinking from your head to your heart
• Moving decision making nearer to the action
• Sharing power through a distributed leadership model
• Building high employee engagement
• Identifying and utilizing drivers for engagement
• Leading rather than managing behaviors
• Overcoming barriers to commitment
• Instilling excellence through learning, sharing and growing
• Creating a Climate of Trust in the Digital Age
• Breaking through technology filters
• Recognizing the limitations of digital communications
• Creating a higher level of openness to counter digital limits
• Re-establishing human-to-human connectivity
• Prioritizing relationship building and collaboration
• Restoring trust in a low-trust climate
• Countering the damaging effects of technology
• Proactively leading through trust
• Championing Change in a VUCA (Volatile/Uncertain/Complex/Ambiguous) World
• Pushing beyond the comfort zone of outdated leadership models
• Moving your organization into unchartered territory
• Inviting diverse perspectives to create commitment to change
• Broadening options for leading change and supporting people
• Making judgment calls that move beyond data and leveraging intuition
• Managing the tension that dilemmas create
• Navigating Multi-Generational and Diverse Teams
• Leveraging diversity to foster growth, strength and innovation
• Developing a global mindset to bridge cultural differences
• Building successful relationships across differences in style, culture and generation
• Structuring team interactions
• Embracing multi-disciplinary teams
• Exposing biases, assumptions and blind spots
• Creating purposeful teams
• Nurturing a diverse and inclusive workplace
• Building Bridges to the New VUCA (Vision/Understanding/Clarity/Agility)
• Responding to VUCA through adaptive leadership
• Communicating clearly with specific intent
• Gaining fresh perspectives and staying flexible
• Seeking the right solutions through the right questions
• Applying a new mindset to lead in turbulent times
• Practicing mindfulness for calmness and clarity
• Demonstrating social intelligence
• Learning from chaos, setbacks and successes
• Powering Up for 21st Century leadership
• Assessing your new leadership competence
• Identifying what you’ve learned and still need to learn
• Crafting your leadership Effectiveness blueprint
• Mapping your leadership journey
• Balancing between producing and leading
• Creating a legacy of excellence

Who should attend?

Managers, business professionals, and individuals who have decided to master the tools and tactics of adaptive leadership in a world where change has become the only constant.

Methodology

This course features the use of interactive exercises in order to allow participants to develop strategies that will help them improve their competencies in adaptive leadership. The course also relies on the analysis of case studies and real-life examples from the business world.