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Managing Service Quality and Customer Satisfaction (Customer Management Specialist) Course

By: EuroMaTech Training and Management Consultancy

United Kingdom

25 - 29 Mar, 2019  5 days

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USD 5,950

Customers are the life-blood of any enterprise. The strategic goal for any enterprise must be to understand what the customer decides is quality and then to be able to produce and deliver that quality in a consistent, cost-effective manner.

 In this EuroMaTech training course, you will:

  • Learn about Customer Service and Quality Management Tools
  • Learn how to improve Customer Satisfaction
  • Improve your people skills
  • Learn how to proactively manage and control expectations
  • Develop tools and models to enable you to consistently deliver a high quality product or service to both internal and external customers
London Mar 25 - 29 Mar, 2019
USD 5,950.00
(Convert Currency)

EuroMaTech +971 4 4571800

EuroMaTech
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