Master Quality Manager training (MQM) program will provide you with a thorough grounding in the theory and application of the various concepts that form the basis of Total Quality Management (TQM).

Quality Management has gained increasing importance in the development and delivery of goods and services and there is a growing need to effectively encapsulate the concept of quality into the daily operations of an organization. If you are a recent graduate or an experienced professional, the Master of Quality Management will help you develop the specialized skills to incorporate the principles of QM in operational and strategic management roles.

The Master of Quality Management (MQM) program will provide you with a thorough grounding in the theory and application of the various quality management concepts that form the basis of QM to help you design, implement and manage quality systems within your organization.

The focus is primarily on understanding Total Quality Management (TQM), quality frameworks and methodologies, quality standards, and quality awards, all aligned to the European Foundation of Quality Management (EFQM). It instills the tools and techniques for quality improvement, provides approaches to quality assurance and demonstrates how marketing, technology, people and information can be utilized to satisfy customers and meet quality requirements.

A key component of the MQM program is the practical development of key skills in a real-world environment. This includes interaction with industry through guest lectures, site visits and a business-focused management project that will help you to critically analyze challenging scenarios relevant to your area of professional practice.

There is strong demand for business professionals with technical expertise in TQM processes and standards. MQM graduates can look forward to rewarding careers in industries such as healthcare, manufacturing, construction/engineering, education, information technology and government services. Students and graduates of the MQM typically work in roles such as:

• Quality Assurance Managers
• Service Quality Managers
• Quality Engineers
• Safety Specialists
• Health and Safety Advisors
• Process/System Analysts
• Internal/External Auditors
• Quality System Champions
• Management Consultants
• Compliance Officers.
• Quality in Management
• Managing People in Organizations
• Supply Chain and Operations Management
• Accounting for Managers
• Implementing Quality Systems
• Business Excellence and Quality Management Systems
• Marketing Management
• Management Project
• Process and Change Management
• Management of Service Quality
• Process and Change Management
• Advanced Quality Tools

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