Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Certified Customer Service Professional Training

By: JK Michaels Consulting  

Lagos State, Nigeria

07 - 10 Dec, 2021  4 days

Follow Event


NGN 200,000

Venue: 14, Odeniran Close, Opebi

Customer Service Intelligence Training provides guidelines and best practices for providing excellent customer service that will enable all customer service to staff in back-up and support roles to build, maintain, and increase a loyal customer base.

The class uncovers the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction. Excellent customer service is a key differentiator when we choose where to place our business. It is not only commercially sound to deliver service excellence - it also creates a great working environment.

In addition, this course offers participants, upon their acceptance, the opportunity to prove they actually learned the concepts of the course by passing a test that will earn them the coveted ‘Certified Customer Service Professional Certification’ (CCSP) from the American Academy of Project Management (AAPM) in addition to the regular certificate of attendance from JK Michaels

14, Odeniran Close, Opebi Dec 07 - 10 Dec, 2021

Registration: 09:00:am - 04:00:am

NGN 200,000.00
(Convert Currency)

Oyin Williams 08033596025

We have acclaimed network of internationally certified, practical, professional, A+ rated, best-in –class facilitators with aggregate experience of over 25 years.

Related Courses

Accredited Management Consultant Course Accredited Management Consultant Course

3 days, 25 - 27 May, 2022 

2022-05-25 12:05:00 2022-05-25 12:05:00
Lagos State, Nigeria

JK Michaels Consulting

This program is suitable for anyone with sound and extensive knowledge of the business world who wishes to understand and develop their professional consultancy skills. The program has been ...

Master Certificate in Advanced Project Management Master Certificate in Advanced Project Management

5 days, 07 - 11 Mar, 2022 

2022-03-07 12:03:00 2022-03-07 12:03:00
Lagos State, Nigeria

JK Michaels Consulting

Master certificate in Advance Project Management course at JK Michaels is a postgraduate certification program of University of Atlanta and American Academy of Project Management. Due to the drive ...

Microsoft Power BI Masterclass Microsoft Power BI Masterclass

3 days, 16 - 18 Feb, 2022 

2022-02-16 12:02:00 2022-02-16 12:02:00
Lagos State, Nigeria

JK Michaels Consulting

Power BI is quickly gaining popularity among professionals in data science as a cloud-based service that helps them easily visualize and share insights from their organizations' data. In this ...

Sales and Operation Planning Sales and Operation Planning

3 days, 09 - 11 Mar, 2022 

2022-03-09 12:03:00 2022-03-09 12:03:00
Lagos State, Nigeria

JK Michaels Consulting

This workplace focused course encourages learners to use critical thinking to develop new understandings about their working environment. S and OP is a structured process to develop demand scenarios ...