Customer Service Intelligence Training provides guidelines and best practices for providing excellent customer service that will enable all customer service to staff in back-up and support roles to build, maintain, and increase a loyal customer base.
The class uncovers the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction. Excellent customer service is a key differentiator when we choose where to place our business. It is not only commercially sound to deliver service excellence - it also creates a great working environment.
In addition, this course offers participants, upon their acceptance, the opportunity to prove they actually learned the concepts of the course by passing a test that will earn them the coveted ‘Certified Customer Service Professional Certification’ (CCSP) from the American Academy of Project Management (AAPM) in addition to the regular certificate of attendance from JK Michaels
|14, Odeniran Close, Opebi
||Dec 07 - 10 Dec, 2021
Registration: 09:00:am - 04:00:am
Oyin Williams 08033596025
We have acclaimed network of internationally certified, practical, professional, A+ rated, best-in –class facilitators with aggregate experience of over 25 years.