Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Intermediate Skills for Effective Office Administration Course

By: Tom Associates Training  

Lagos State, Nigeria

01 - 05 Apr, 2019  5 days

Follow Event

  

NGN 175,000

Venue: 5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos.

An effective administrator is an asset to any organization as the link between various departments who ensures the smooth flow of information from one part to the other. Thus without an effective administration, an organization would not run professionally and smoothly.

Course Contents

DAY ONE

  • Make-ups of an Effective Administrator
    • Service Orientation
    • Time Management skills
    • Assertiveness skills
    • Dependability and Reliability
    • Confidentiality discipline
    • Attention to detail
    • Delegation
    • Up-to-date information
  • Administration Processes
    • Organizational acumen
    • Pattern of interactions among people
    • Planning and Coordination
    • Communication
    • Budgeting
    • Procurement
    • Documented operating procedures

DAY TWO

  • Office Organization
    • Make the workspace simple to use
    • Keep details of contacts so they are easy to retrieve
    • Tidy the office system regularly
    • Set calendar reminders
    • Share best practice
    • Flag messages needing attention
    • Keep archives
    • Keep on top of supplies.
  • Management of Resources
    • Technology and equipment
    • Access to cash
    • Relationship with suppliers
    • Relationship with customers

DAY THREE

  • Managing Time
    • Be clear about the priorities of your job
    • Plan ahead
    • Try to get a bit more control of your time
    • Manage interruptions
    • Sometimes saying “no”
    • Negotiate your work load
  • Prioritising
    • Urgent - do it now !
    • Not urgent - plan when
    • Not important to you – defer / delegate
    • Not urgent nor important - dump
  • Managing People
    • Build good relationships
    • Expect cooperation
    • Give clear explanations
    • Emotional Intelligence
    • Acknowledge feelings
    • Be firm and fair
  • Skillful Communication with Others
    • Learning to listen
    • Choosing the right words
    • Using the Appropriate Tone of Voice
    • Using Appropriate Body Language
    • Adjusting to Different Personality Types
    • Conducting Effective Meetings.

DAY FOUR

  • Maintenance for Facility Integrity
    • Understanding your Facilities and Assets                                         
    • Proactive and Predictive Maintenance
    • Preventive Maintenance
    • Reactive Maintenance
    • Predictive Maintenance
    • Corrective Maintenance
    • Deferred Maintenance   
    • Troubleshooting & Emergency Recovery
    • Energy Management                                                         
  • Safety and Security
    • HSE Management System
    • Fire awareness and loss control
    • Hazards and effect management
    • First aid treatment and administration

DAY FIVE

  • Some Barriers
    • Lack of skills or confidence
    • Unclear job role
    • Too many/irrelevant meetings
    • Interruptions
    • Searching for misplaced things
    • Waiting for other people
    • Being given work at last minute
    • Traits for Success:
    • Good judgment
    • Ability to make decisions
    • Ability to win respect of others:
      • Recognize the perceptions of superiors
      • Recognize the perceptions of peers
      • Recognize the perceptions of subordinates.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Apr 01 - 05 Apr, 2019

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 175,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

3 – 4 participants: 5% discount 5 or more participants: 10% discount
NST PPC Advert
Related Courses
Development Programme for New Regional Business Managers Development Programme for New Regional Business Managers

5 days, 02 - 06 Sep, 2019 

2019-09-02 12:09:00
Lagos State, Nigeria

Tom Associates Training

Regional Business Managers (RBMs) are the mini-CEO of their regions. They must: Understand business strategy Managing the company's business successfully Master profitable Sales and Marketing ...

Intermediate Skills for Effective Office Administration Course Intermediate Skills for Effective Office Administration Course

5 days, 19 - 23 Aug, 2019 

2019-08-19 12:08:00
Kwara State, Nigeria

Tom Associates Training

An effective administrator is an asset to any organization as the link between various departments who ensures the smooth flow of information from one part to the other. Thus without ...

Root Cause Analysis Training:Diagnosing Underlying Causes of Problems  and Undesired Events Root Cause Analysis Training:Diagnosing Underlying Causes of Problems and Undesired Events

2 day, 22 - 23 Oct, 2019 

2019-10-22 12:10:00
Lagos State, Nigeria

Tom Associates Training

Delegates will become very competent in seven major things: Understand and implement the “Root Cause Analysis methodology" Practically employ the basic techniques associated with Root ...

Current Good Manufacturing Practices (CGMP) Course Current Good Manufacturing Practices (CGMP) Course

4 days, 19 - 22 Nov, 2019 

2019-11-19 12:11:00
Lagos State, Nigeria

Tom Associates Training

Current Good Manufacturing Practices are, in some countries, enforced regulations for systems that assure proper design, monitoring, and control of manufacturing processes and facilities. ...