Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

How to Set Key Performance Indicators (KPI) for Objective Performance Management Course

By: Tom Associates Training  

Lagos State, Nigeria

20 - 21 Feb, 2020  2 day

Follow Event

  

NGN 110,000

Venue: 5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos.

Other Dates

Venue Date Fee  
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos., Lagos State, Nigeria 10 - 11 Jun, 2020 NGN110000
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos., Lagos State, Nigeria 22 - 23 Oct, 2020 NGN110000

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

DAY ONE

  • Development of KPIs – the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customers desire of us).
  • Organizational Learning and Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

DAY TWO

  • Performance Tracking Tools
    • Divisional Performance Tracking
    • Department Performance Tracking
    • Weekly or Monthly Performance Tracking
  • What this KPI Setting Process will Enable Organization
    • Alignment
    • Assessment
    • Compensation
    • Achievement
    • Planning                     
    • Communication
    • Development
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Feb 20 - 21 Feb, 2020
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos., Lagos State, Nigeria 10 - 11 Jun, 2020
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos., Lagos State, Nigeria 22 - 23 Oct, 2020

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 16:00:pm

NGN 110,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More Participants from Same Organization.
NST PPC Advert
Related Courses
Management Development for Personal Assistants and Senior Secretaries Course Management Development for Personal Assistants and Senior Secretaries Course

5 days, 17 - 21 Feb, 2020 

2020-02-17 12:02:00
Lagos State, Nigeria

Tom Associates Training

This course will take the PAs and Senior Secretaries through some thought process that focuses on the style and work culture which characterizes the managers they work with. The jobs of Personal ...

Credit Sales Management and Debt Recovery  Course Credit Sales Management and Debt Recovery Course

3 days, 08 - 10 Jul, 2020 

2020-07-08 12:07:00
Lagos State, Nigeria

Tom Associates Training

This course is about increasing cash conversion and reducing credit risk. For many businesses, particularly small and medium enterprises, credit sales can be inevitable, first for survival and second ...

Budgeting, Forecasting and Budgetary Control Course Budgeting, Forecasting and Budgetary Control Course

4 days, 06 - 09 Apr, 2020 

2020-04-06 12:04:00
Lagos State, Nigeria

Tom Associates Training

The programme is designed to equip Managers and Heads of departments entrusted with departmental or organisational budgets with knowledge and skills necessary to enable them effectively manage and ...

Relationship Management and Marketing Skills Course Relationship Management and Marketing Skills Course

3 days, 01 - 03 Apr, 2020 

2020-04-01 12:04:00
Lagos State, Nigeria

Tom Associates Training

This Relationship Management and Marketing training course will discuss the following: Course Objectives Gain high value-added contacts and businesses Integrate selling techniques with relationship ...