Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Customer Support Course

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

25 - 26 Mar, 2019  2 day

Follow Event

  

NGN 65,000

A Training Plan For Your Organisation Providing a positive customer support experience to your customers is important especially when working with new clients and creating opportunities for repeat business and/or sales as well as referrals from existing customers. Have you learnt how to create the ‘wow’ moment? Our training affords you the opportunity of learning new skills and techniques for retaining your valuable clients and winning repeat business. You will also learn how to dress for the role, provide high levels of attention and follow up, questioning techniques, dealing with unhappy customers among others.

Learning Objectives

  • To explain what customer service means in relation to internal and external customers.
  • To Identify ways they can add value to customer relationships and exceed expectations.
  • To communicate and understand
  • how to deal with the customers in different scenarios.
  • To apply outstanding customer service techniques to generate return business.

To send and receive a clear message through body language, voice tone and word choice

Lagos /Abuja Mar 25 - 26 Mar, 2019
NGN 65,000.00
(Convert Currency)

Mr Ike Oforgu 07081901320, 07087808664

Related Courses
Logistics  and Supply Chain Management Course Logistics and Supply Chain Management Course

2 day, 15 - 16 May, 2019 

2019-05-15 12:05:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an ...

Women in Leadership : Breaking the Glass Ceiling  Course Women in Leadership : Breaking the Glass Ceiling Course

2 day, 17 - 18 Apr, 2019 

2019-04-17 12:04:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Do you feel that you’ve gone as far as you can with your current employer? Do you feel stuck? Are you working longer hours with little return? And you know that you have much more potential? If ...

Inventory Management: Knowing The Nuts and Bolts Course Inventory Management: Knowing The Nuts and Bolts Course

2 day, 01 - 02 Apr, 2019 

2019-04-01 12:04:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

You offer high quality products in a competitive market, and the demand for your product is growing  so why isn’t your profit margin also growing? Where is the lost revenue disappearing ...

Logistics and Supply Chain Management Course Logistics and Supply Chain Management Course

2 day, 25 - 26 Mar, 2019 

2019-03-25 12:03:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an ...