Effective Policies and Procedures : Translating Policies into Action Training Course

This course fully prepares delegates to translate Policy into Action by developing the relevant Procedures. Delegates will explore approaches that ensure Policies and Procedures are welcome, understood, accepted and fully implemented by all those who need to use them

Day One

Introduction to Policy and Procedure Writing

• Introduction
• Why they are important
• What makes a good policy?
• The structure of policy and procedures
• Writing styles
• Incorporation of other documents 

Day 2

The Governance and Roles involved in Policy

• Practical activities
• The role of policy and procedures
• What needs to be included
• Who needs to be involved?
• The review processes
• The approval processes

Day 3

How to Implement Policy and Procedures

• Review examples of policy and procedures
• Avoiding ambiguity
• Standards - ISO
• Communications
• How to ensure staff compliance
• Maintenance 

Day4

Drafting Policy and Procedure

• Drafting guides
• Best practice
• Useful and relevant tips
• Effective writing
• Commercials
• Drafting exercises

Day 5

Studies and Workshops

• Action plan for a new procedure
• Case Studies and drafting activities
• Considering Organisational Culture and Values
• How to ensure complete compliance
• Coordinating and communicating the changes
• Group workshop/exercises