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Hospitality Etiquette and Customer Service Excellence Training

By: GoldStead Resources Company Limited

Lagos State, Nigeria

20 - 24 Jun, 2022  5 days

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NGN 120,000

Venue: GoldStead Training Centre, Plot 6 Alhaji Idowu Street, Off Oke Street, Akowonjo, Lagos. Online course delivery also available

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.

When you are polite and considerate in dealing with others, you’re more likely to create engaging, productive and long-term business relationships. Therefore, knowledge of etiquette and customer service excellence is vital.

This programme will introduce participants to the principles of building and maintaining professional relationships, as well as providing practical guidance for typical workplace situations. In this course we are also going to look at the hospitality etiquette best practices, what customer service is and isn't and identify how you can understand and provide excellent customer service.

GoldStead Training Centre, Plot 6 Alhaji Idowu Street, Off Oke Street, Akowonjo, Lagos. Online course delivery also available Jun 20 - 24 Jun, 2022
NGN 120,000.00
USD 450.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

10% discount for 5 or more delegates
GoldStead Faculty

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