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Advanced Skill Development for Front Desk Officers

By: GoldStead Resources Company Limited

Lagos State, Nigeria

24 - 28 May, 2021  5 days

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NGN 120,000

Venue: GoldStead Training Centre, Plot 6 Alhaji Idowu Street, Off Oke Street, Akowonjo, Lagos\\r\\n\\r\\nOnline Delivery also available

Other Dates

Venue Date Fee  
GoldStead Training Centre, Plot 6 Alhaji Idowu Street, Off Oke Street, Akowonjo, Lagos\\r\\n\\r\\nOnline Delivery also available, Lagos State, Nigeria 14 - 18 Jun, 2021 NGN120000

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to: (1) Handle difficult people with skill and professionalism; (2) Manage mails effectively; (3) Apply proven telephone techniques to save time and satisfy callers (4) Become conversant with digital (online) marketing; (5) Practice successful telemarketing; (6) Apply the secrets of assertive (not aggressive) language; (7) Improve communication skills; (8) Improve negotiation skills; (9) Enhance customer service; (10) Dress and groom corporately; and (11) Build a positive image for your company.

GoldStead Training Centre, Plot 6 Alhaji Idowu Street, Off Oke Street, Akowonjo, Lagos\\r\\n\\r\\nOnline Delivery also available May 24 - 28 May, 2021
GoldStead Training Centre, Plot 6 Alhaji Idowu Street, Off Oke Street, Akowonjo, Lagos\\r\\n\\r\\nOnline Delivery also available, Lagos State, Nigeria 14 - 18 Jun, 2021
NGN 120,000.00
USD 450.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

10% discount for 5 or more delegates
GoldStead Faculty

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