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Advanced Skill Development for Front Desk Officers

By: GoldStead Resources Company Limited

Lagos State, Nigeria

26 - 30 Sep, 2022  5 days

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NGN 120,000

Venue: GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos

Other Dates

Venue Date Fee  
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos, Lagos State, Nigeria 10 - 14 Oct, 2022 NGN120000
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos, Lagos State, Nigeria 07 - 11 Nov, 2022 NGN120000
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos, Lagos State, Nigeria 12 - 16 Dec, 2022 NGN120000

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to:

  • Handle difficult people with skill and professionalism
  • Manage mails effectively
  • Apply proven telephone techniques to save time and satisfy callers
  • Become conversant with digital (online) marketing
  • Practice successful telemarketing
  • Apply the secrets of assertive (not aggressive) language
  • Improve communication skills
  • Improve negotiation skills
  • Enhance customer service
  • Dress and groom corporately
  • Build a positive image for your company.
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos Sep 26 - 30 Sep, 2022
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos, Lagos State, Nigeria 10 - 14 Oct, 2022
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos, Lagos State, Nigeria 07 - 11 Nov, 2022
GoldStead Training Centre, No 6, Alhaji Idowu Street, Akowonjo, Lagos, Lagos State, Nigeria 12 - 16 Dec, 2022
NGN 120,000.00
USD 450.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

10% discount for 5 or more delegates
GoldStead Faculty

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