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Master Administrator Class

By: LCL Coaches Consultants  

Lagos State, Nigeria

09 - 11 Aug, 2022  3 days

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NGN 125,000

Venue: Interactive Online Live / On-Site Live in Lagos

Other Dates

Venue Date Fee  
Interactive Online Live / On-Site Live in Lagos, Lagos State, Nigeria 08 - 10 Nov, 2022 NGN125000

This administrative skills training course provides great value to those seeking to improve their knowledge and ability in areas of professional office management and administration

Day One

  • The Administrator as part of the support team
  • Understanding your role within your team
  • Building an excellent professional image
  • Strategies for an outstanding team player
  • Understanding your team player style
  • Having the right attitude to excel
  • The modern administrator’s highly needed abilities
  • Building information expertise
  • Seeing through obstacles and building on talents and strengths
  • Maturity and political skills
  • Adaptability to a changing office environment
  • Gaining credibility
  • Taking the initiative

 

Day Two

  • Verbal communication
  • Why we misunderstand other people
  • Choosing the right communication medium
  • Building excellent relations with your manager and colleagues
  • Overcoming communication barriers
  • Communicating with assertiveness and self-confidence
  • Understanding cultural differences
  • Strategies for greater visibility and influence
  • Effective written communication
  • Ingredients of a professionally written document
  • Key techniques for effective e-mails
  • Dos and don’ts of business writing
  • Email writing principles and etiquette
  • Building rapport and writing with credibility

 

Day Three

  • Telephone handling best practices
  • Professional telephone behaviour
  • Key competencies for success
  • The can-do service driven approach
  • Handling difficult callers
  • Effective time planning
  • Identifying and controlling your time wasters
  • Setting your priorities and working standards
  • Maximizing your efficiency
  • Planning and organizing a productive workday
  • Memory reinforcement techniques
  • Your memory as a business tool
  • Why we forget
  • Daily memory practice and training
  • Techniques to increase concentration
  • Remembering 'by association' and linking
  • Using acronyms and the method of loci
  • Strategies to remembering names
Interactive Online Live / On-Site Live in Lagos Aug 09 - 11 Aug, 2022
Interactive Online Live / On-Site Live in Lagos, Lagos State, Nigeria 08 - 10 Nov, 2022
NGN 125,000.00
(Convert Currency)

Mr Olusina Lajorin 08033241313, 09026713101

Group discount apply
Executive Coach Olusina Lajorin

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