Healthcare Performance Improvement and Management Course

This comprehensive course on Healthcare performance improvement presents a strategy for managing bottlenecks, eliminating waste, reducing errors, and containing costs in healthcare organizations, as well as sustaining the gains achieved. This course will also cover case studies illustrating successful performance improvement initiatives in the health sector some important issues such as Leading Change with Lean, Six Sigma, and Constraints Management will also be examined

Who Should Attend?

This programme has been designed for anyone who leads or manages quality or performance improvements in healthcare and who wants to deepen or refresh their knowledge and maximise their impact

Course Outcome

Delegates will gain knowledge and skills to:

• Develop both small and fundamental changes that can result in genuine improvements to the quality of healthcare services.
• Design a quality improvement dashboard and select quality indicators that will provide a real time, or near real time, measure of quality.
• Coach and lead effective improvement teams, facilitate productive meetings, allocate roles and responsibilities to others, and communicate effectively.
• Assess the organization's readiness for adopting a best-of-breed performance improvement strategy.
• Deploy an integrated performance improvement program and get far better results than with traditional methods
• Use Constraints Management to identify leverage points and break constraints that exist in all healthcare organizations
• Build a program that consistently meets milestones on time and on budget.
• Illustrate how to begin thinking at the system-level of complex healthcare organizations and target high-impact opportunities.
• Know how to prevent common issues with sustaining improvement initiatives.