Effective Operations and Resource Management Training

This is a smart way to compete from a position of strength from within –faced with an ever-changing market. Operations managers must maximize efficiency, improve productivity, and drive up profit for a company’s long term survival. 

Operations Management (OM) is the science and art of management of People, Products, and Services to produce and deliver goods and services to customers. As competition becomes fiercer in an increasingly open and global marketplace, a company's survival and growth becomes greatly contingent on its ability to run its operations efficiently and to exploit its resources productively.

Course Objectives:
  Upon completing this course, Attendees will be able to:

• Understand the strategic role of operations management in creating and enhancing a firm’s competitive advantages
• Understand key concepts and issues of OM in both manufacturing and service organizations
• Understand the interdependence of the operations function with the other key functional areas of a firm
• Apply analytical skills and problem-solving tools to the analysis of the operations problems
• Identify the key goals and requirements of operations management
• Describe the principles of operations management including inventory management, operations planning, manufacturing management, distribution and logistics, and managing operations
• Discuss the important considerations when planning operations management including competing with operations, designing and improving processes, designing value chains, and operating value chains
• Describe the key technical enhancements introduced in the inventory management, ordering techniques, and Just-in-time and lean techniques and methodologies
• List the steps involved in setting up replenishment policies and purchasing management

Content

Day One

Business Process and Operations

• Introduction to Operation 
• Foundation and Principles of Operations Planning 
• Operations as a Competitive Weapon Operations Strategy                  
• Foundation and Principles of Managing Operations   
• Foundation and Principles of Just-in-time and lean  
• Business Process Reengineering
•  Capacity Planning Resource                                                                                                               

Day Two

Resources Allocation and Management Efficiency

• Managing Process and Resources
• Introduction to process management
• Process Analysis
• Manufacturing Process Analysis       
• Job Design and Measurement                                                                           
• Quality Management and Control of Variation (6 sigma)
• Project Management
• Type of WASTES and WASTE minimization techniques
• Basic Statistical Process Control  
• Overall Equipment Effectiveness (OEE).   
• Managing Technology

Day Three

Linkages and Distribution and Logistics

• Foundation and Principles of Distribution and Logistics                                           
• Supply-Chain Management
• Supply Chain Distortion
• Inventory Management  
• Coordinating Supply Chain: Risk Sharing Contracts
• Waiting Lines Location and Logistics Layout
• Problem Solving (Process Improvement) Tools and Techniques
• Decision Making Process
• Scheduling 

Day Four

Standards and Procedure Design and Implementation

• Understanding of and adherence to SOP principles and procedures                                                    
• Quality Management systems
• Quality Assurance and Control Plan
• Quality control tools and systems Process
• Cost of quality analysis

           5-S System of Workplace Organization

Day Five

Facilities and Human Resources Management and Protection

• Facilities Management
• Facilities Maintenance

Business Process Management Tools Business management and    energetic leadership

• BPM Life Cycle
• Energetic Leadership