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Professional Telephone Skills Training for the Help Desk

By: Capacity for Africa

Lagos State, Nigeria

05 - 09 Jul, 2021  5 days

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NGN 175,000

Venue: Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos, Nigeria

Other Dates

Venue Date Fee  
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos, Nigeria, Lagos State, Nigeria 04 - 08 Oct, 2021 NGN175000

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the help desk officer.

For Whom

For Help Desk Executives, Call Centre Executives, Receptionists, Secretaries, Customer Service Officers and other frontline people.

Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos, Nigeria Jul 05 - 09 Jul, 2021
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos, Nigeria, Lagos State, Nigeria 04 - 08 Oct, 2021

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 175,000.00 + 8,750.00 (VAT)
USD 750.00 + 37.50 (VAT)
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

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