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Professional Telephone Skills Training for the Help Desk

By: Capacity for Africa

Lagos State, Nigeria

04 - 08 Jul, 2022  5 days

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NGN 195,000

Venue: Lagos, Abuja, and Online

Other Dates

Venue Date Fee  
Lagos, Abuja, and Online, Lagos State, Nigeria 03 - 07 Oct, 2022 NGN195000

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the help desk officer.

For Whom

For Help Desk Executives, Call Centre Executives, Receptionists, Secretaries, Customer Service Officers and other frontline people.

Lagos, Abuja, and Online Jul 04 - 08 Jul, 2022
Lagos, Abuja, and Online, Lagos State, Nigeria 03 - 07 Oct, 2022

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 195,000.00
USD 800.00
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

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