This workshop is for people to effectively develop their Supervisory Management skills. The course clearly defines the role of a supervisor, and the most common difficulties a Supervisor will face in the workplace.

Content

Supervisory Management

• Defining Supervisory Management
• Leadership
• Motivation

Supervisory functions

• Planning and Goal Setting
• Time Management
• Effective Delegation

Motivating Employees

• Motivating ourselves and others
• Theories of motivation
• Removing blocks to motivation
• Motivation for excellent performance
• The art of giving and receiving criticism

Communication Skills

• Basic Communication
• Using Effective Questions - How To Ask Questions
• . That Get the Answers You Really Need
• Behavioural Styles
• Reviewing Performance

For Whom:

HR Directors, Managers, Supervisors, Admin and Personnel Managers, Team Leaders, Departmental Heads and others who perform related functions in the Public and Private sectors. 

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.