Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Contact Center Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

30 - 31 Jan, 2025  2 day

Follow Event

  

NGN 99,000

Venue: Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos.

For many people, the term Contact Centre relates to sales calls and telemarketers.  There are so many avenues that a contact centre can be of assistance within a company that do not pertain to sales calls.  A contact centre can provide customer support, information technology support, and much more.

Workshop Objectives

  • How to get management involved in training.
  • Why peer training works.
  • That manners are important with a contact centre.
  • How to build rapport with the callers.
  • How to deal with difficult customers.
Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos. Jan 30 - 31 Jan, 2025
NGN 99,000.00(Lagos)
(Convert Currency)

Omolara 07081901320, 07087808664

10% Off Group Registrations
Mr. Muyiwa Adeaga

Related Courses

Effective Selling  and Marketing in Hospitality Effective Selling and Marketing in Hospitality

2 day, 05 - 06 Feb, 2025 

2025-02-05 12:02:00 2025-02-05 12:02:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

 After attending the effective selling and marketing in Hospitality workshop, participants will be able to: Distinguish marketing from sales and describe the marketing mix. Distinguish the ...

Coaching Salespeople Workshop Coaching Salespeople Workshop

2 day, 04 - 05 Feb, 2025 

2025-02-04 12:02:00 2025-02-04 12:02:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, ...

Virtual Team Building and Management Workshop Virtual Team Building and Management Workshop

2 day, 29 - 30 Jan, 2025 

2025-01-29 12:01:00 2025-01-29 12:01:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

With a virtual team, you have the everyday issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will teach ...

Building Confidence and Assertiveness Course Building Confidence and Assertiveness Course

2 day, 20 - 21 Feb, 2025 

2025-02-20 12:02:00 2025-02-20 12:02:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Strengthening our self-confidence is decisive in shaping our lives and creating future success. Confidence and assertiveness are crucial skills for personal development, displaying authority in ...