Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Contact Center Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

23 - 24 Mar, 2023  2 day

Follow Event

  

NGN 85,000

Venue: Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos.

For many people, the term Contact Center relates to sales calls and telemarketers.  There are so many avenues that a contact center can be of assistance within a company that do not pertain to sales calls.  A contact center can provide customer support, information technology support, and much more. For many people, the term Contact Center relates to sales calls and telemarketers.  There are so many avenues that a contact center can be of assistance within a company that do not pertain to sales calls.  A contact center can provide customer support, information technology support, and much more. 

Workshop Objectives

•How to get management involved in training.
•Why peer training works.
•That manners are important with a contact center.
•How to build rapport with the callers.
•How to deal with difficult customers.
Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos. Mar 23 - 24 Mar, 2023
NGN 85,000.00(Lagos)
(Convert Currency)

Ms. Omolara Anomolowo 07081901320, 07087808664

10% Off Group Discount
Mr. Muyiwa Adeaga and Ms. Mary Ogbodo