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Contact Center Training

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

15 - 16 May, 2024  2 day

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NGN 99,000

Get 5.00% off

Venue: Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos.

For many people, the term Contact Centre relates to sales calls and telemarketers.  There are so many avenues that a contact centre can be of assistance within a company that do not pertain to sales calls.  A contact centre can provide customer support, information technology support, and much more.

Workshop Objectives

  • How to get management involved in training.
  • Why peer training works.
  • That manners are important with a contact centre.
  • How to build rapport with the callers.
  • How to deal with difficult customers.
Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos. May 15 - 16 May, 2024
NGN 99,000.00(Lagos)
(Convert Currency)

Ms. Omolara Adedire 07081901320, 07087808664

10% Off Group Registration
Mr. Muyiwa Adeaga / Ms. Mary Ogbodo
Visit Website Contact Person

Tags:

Contact Center Customer Care Opebi Ikeja Lagos May 2024
       

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