Everyone can make errors no matter how well trained and motivated they are. However in the workplace, the consequences of such human failure can be severe. Analysis of accidents and incidents shows that human failure contributes to almost all accidents and exposures to substances hazardous to health. Many major were initiated by human failure (up to 75%!)
In order to avoid accidents and ill-health, companies need to manage human failure as robustly as the technical measures they use for that purpose. The challenge is to develop error tolerant systems and to prevent errors from initiating; to manage human error proactively it should be addressed as part of the risk assessment process, where Significant potential human errors are identified, Those factors that make errors more or less likely are identified (such as poor design, distraction, time pressure, workload, competence, morale, noise levels and communication systems) - Performance Influencing Factors. Control measures are devised and implemented, preferably by redesign of the task or equipment. This Key Course is also very relevant when trying to learn lessons following an incident or near miss. This also involves identifying the human errors that led to the accident and those factors that made such errors more likely.
This course will guide the classic and professional and practical discussions on Human Factures and Human Failure Management.
Upon completion of this course the successful participants will have reliably acquired the skills and competences to:
- To manage Human the failures that are due to human factors.
- To improve the reliability of your equipment assets and, thus, your profit, safety, environmental and quality performance.
- To improve the human performance through appropriate policies, education and training, technological/engineered solutions, procedures, checklists, and supervision.
- To prevent human error or eliminate them.
- To develop effective safety plans for operators, maintainers, and supervisors.
- To the initiate policies, systems, processes, and procedures that address the root causes of Human Failures