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Workshop on Essential Soft Skills for Healthcare Managers

By: Human Capital Associates Global Consult Ltd

United Arab Emirates

26 - 30 Sep, 2022  5 days

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USD 3,000

Venue: Grand Excelsior Hotel, Kuwait Road, Bur Dubai, Dubai, UAE

Many individuals consider their educational, technical, licensed or professional skills the most important aspects of their application and consideration for a position in healthcare. However, most employers equally value an individual’s soft skills when making a decision to hire or promote. Soft skills are the things you do that make you a great employee outside of the technical skills that are needed for the job.

They are skills that an individual has that make him or her great employee – no matter where they work or what they do or their job title. For some people, these skills come naturally – for others they need to be developed, refined or strengthened. While these skills don’t necessarily find themselves listed on job descriptions of duties, employees with well-developed soft skills are difficult to find and are very valuable to healthcare teams. This course will focus on these key skills, often referred to as soft skills, which help healthcare workers be successful members of their professional teams and for increasing the organization’s performance and competitiveness.

For Whom: 

All healthcare professionals

Learning Objectives:

At the end of the program, participants will be able to:

  • Know, discuss and define “soft skills” and its relevance in healthcare work environment
  • List and evaluate current skills, and  know other vital skills they would need to develop
  • Determine development strategies to adopt in acquiring other required skills
  • Develop skills to be assertive without being intimidating toward others
  • Develop active listening skills that promote better work relationships and less medical errors
  • Develop skills to influence and motivate others positively
  • Develop skills for effective communication between patients, nurses and clinicians
  • Identify differences between technical and non-technical professionals  and manage the differences
  • Differentiate communication style preferences in order to better understand, influence and connect with other medical professionals
  • Overcome others’ “automatic resistance” to ideas in order to build better understanding and acceptance of team,  reduced duplication, streamlined patient care and enabled specialist skills to be used more cost-effectively
Grand Excelsior Hotel, Kuwait Road, Bur Dubai, Dubai, UAE Sep 26 - 30 Sep, 2022

Registration: 07:30:am - 09:00:am

Class Session: 09:00:am - 05:00:am

USD 3,000.00(Discount available for group nomination)
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Philip Asije +2348029170491, +2348068933608, +2348145745664, +2348051365946

Group Discount Available
Dr. Nathaniel Udeozor Nwadiogbu MD., PGDHM: A physician with over twenty eight years’ experience in management of general medical ailments and Private Medical Practice Administration with particular emphasis on its relationship with Health Management Organizations (HMO) and NHIS. Dr. Nathaniel U. Nwadiogbu holds medical degree in General Medicine from Friendship University in Moscow Russia and also holds a Post graduate Diploma in Hospital Management from Lagos University Teaching Hospital Lagos. He is a member of Nigeria Medical and Dental Association of Nigeria and the Association of General and Medical Practitioners of Nigeria (AGMPN)DR. DAVID AFOLABI AYO – A consultant of over 15 years after practicing medicine for some time. A Brian Tracy International (Nigeria) Lead facilitator and experienced consultant, Dr. Ayo has conducted and facilitated programs for various organizations including Guaranty Trust Bank, First Bank Plc, Skye Bank, Access Bank, Diamond Bank, Insurance PHB Cornerstone Insurance, Visafone, Delta Afrique, Cartridge World, Rlg, Swift, Sterling Homes, Success Business and Leadership School(SBLS) among others.D. A. Ayo is also a speaker for different secular organizations with adequate and professional knowledge in different soft skill programmes like Business Etiquette, Personal effectiveness, Stress and Physical Health Management, Leadership and management, Presentation skills, Writing skills, Mind Management and others.He was the presenter of a notable T.V programmes on Business and Personal effectiveness on Time T.V. and was also a presenter of “Positive Change Clinic” on Pinnacle Health Radio (online) and a regular special guest on Super screen TV‟s popular programme „Let‟s Talk‟. He was the Charter Vice President (Education) of the Lighthouse Toastmasters and he was later elected President of Lighthouse Toastmasters International. He is also a chartered member and a certified Competent Communicator and Advanced Communicator Silver of the Toastmasters International. He is an Alumnus of Lagos Finishing school with adequate training in business and social etiquette. He is also an Alumnus of the highly respectable Fate Foundation and he was a member of the Project Management Institute in U.S.A, and an Associate member of the Nigerian Institute of Management. He is a certified International Trainer. He is also has certificates in Neurological Repartterning, Ericksonian Hypnosis, Performance Coaching and Result Coaching. David has just recently become a certified Intelligent Leadership coach and expert from the world acclaimed Leadership expert John Mattone. He will join others to share their experiences on this program.Dr Akin Odubitan, is a Medical Doctor, a Medical Literacy Expert, Health Tech Advocate & Thinking Skills Evangelist and Managing Partner at True Living Health Solutions Ltd. He's also author of Africa's premiere book on thinking,