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Advanced Office Management and Effective Administration Skills

By: Avant Garde Resources Centre

Lagos State, Nigeria

21 - 23 Sep, 2022  3 days

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NGN 130,000

Venue: 10, Mojidi Street, Off Toyin Street, Ikeja - Lagos.

Objective

To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioural skills, to ensure that you stay in control and on top of every one of your responsibilities.

By the end of the workshop, participants will be able to:

  • Learn how to prioritize and cope with multiple tasks
  • Learn how to think as a manager – planning, making decisions and solving problems
  • Learn how to improve their communication skills to enhance their relationships
  • Lean how to be assertive and therefore more effective in the workplace

Content

Taking Control of Your Work Life

  • Understanding and Clarifying Purpose, Vision and Mission
  • Controlling, Prioritizing and Organizing your Work
  • Streamlining your Office Systems
  • Making your Office User-Friendly and Efficient

Essential Administrative Skills

  • Harnessing the Power of the Mind
  • Problem Solving Techniques
  • Becoming more Proactive
  • Decision-Making Tools
  • Managing Meetings Effectively

Vital Communication Skills

  • Different Styles of Communication
  • Communicating with Confidence
  • Common Communication Mistakes
  • Learning to be more Assertive
  • Win-win Conflict Resolution

Developing as a Professional

  • Listening Skills
  • Leadership Skills
  • Presentations with Confidence and Power
  • Best Practices for Delivering Positive Feedback

Self-Empowerment and Self Management

  • Stress management and Main Causes of Stress
  • Emotional Intelligence
  • Why Stress is a Powerful Messenger
  • The Signs, Symptoms, Causes and Triggers to Stress
  • How to Relax and Refresh the Mind and Body.

FOR WHOM: Human Resources Managers, Office Managers, Office Administrators, Supervisors of Clerical, Team Leaders, Administrative Staff, Personal Assistants and others who perform related functions.

10, Mojidi Street, Off Toyin Street, Ikeja - Lagos. Sep 21 - 23 Sep, 2022

Registration: 08:30:am - 09:30:am

Class Session: 09:30:am - 04:30:am

NGN 130,000.00(The workshop fee will cover Bag, Flash Drive, Workshop Materials, Jotter, Pen, Lunch, Tea/Coffee Breaks, Photograph, and Certificate.)
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Tade 08034684305

Special Discount: Training 6 people and pay for 5 People for the same course and same date while 2 - 4 participants attracts 5% discount. 10 Free E-Book for every participant. Free consulting service during and after the training for participant.
A distinguished team of facilitators who are eminently qualified professionals has been assembled to lead discussions in course of the workshop.