Driving Operational Excellence in HR Functions

The Human Resources profession has evolved at a rapid pace over the past few decades.  Demand for organizational excellence, talent acquisition, the pressure to up-skill and develop staff in a competitive labor market, managing a multi-generational workforce, and the unrelenting focus on employee engagement keep chief human resources officers (CHROs) up most nights. The strategic role that CHROs and HR business partners play in an organization are key to HR having a place at the decision table Understandably, the human capital spotlight shines brightly on HR professionals and they must rise to the occasion.

Modules:

• Overview of operational excellence
• HR operational excellence – the how and the why?
• Business case for driving operational excellence in HR functions
• Operational excellence across the HR value chain
• HR policies and processes in HR operational excellence
• Data driven HR function – the look and feel
• HR service automation (the current trends)

Learning Objectives:

This training will help participants:

• Gain understanding of how to reduce HR Operational cost and still gain competitive advantage
• Learn how to deploy HR Strategy within the Business
• Align HR Processes to HR Service Excellence
• Create Good Employee Experience through Excellent HR Service Delivery