On completion of this course, you will be able to:

• Describe the main international reference regulations relevant to Quality Assurance
• Outline how to manage an audit team.
• Prepare and lead an audit.
• Evaluate the suitability of Corrective Action Plans

Content:

• Regulations and standards
• ISO Quality Standards
• Leadership skills
• Team management
• Conflict management
• Plan and prepare an audit.
• Lead and perform an audit.
• Prepare audit reports.
• Conduct audit follow-u

Training Methodology:

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.