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Advanced Clerical Officers and Administrative Support Workshop

By: Human Capital Associates Global Consult Ltd

State, Nigeria

11 - 15 Nov, 2024  5 days

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NGN 250,000

Venue: Pakiri hotel Ltd., 4 Okwuruola Street, off Stadium Road, Rumuola, Port Harcourt, Rivers State.

The role of a Clerical Officers and Administrative Support staff includes providing comprehensive general administrative and clerical support to an organization. Clerical Officers works as part of a team to meet work goals and objectives and to deliver quality services to internal and external customers

Participants will acquire insights, techniques, and tools to strengthen their confidence in dealing with a variety of situations. They will learn about their personal working and communication style and its impact on others and get practical tips on managing and organizing their daily work activities.

For Whom:

This program is designed for Senior and Junior Clerical Officers / Administrative Support staff, Secretaries, Personal Assistance. This course will give them the opportunity to further develop the core competencies required to effectively carry out their roles as support staff to their organization’s management teams in achieving their goals and objectives

 

Learning objectives:

At the end of the programme, participants will be able to:

  • Define their roles and responsibilities as office clerks / secretaries and support staff members
  • Know how to plan and organize their work more effectively in order to deliver results
  • Understand the importance of providing excellent customer service in a public / private sector environment
  • Have increased confidence in communicating effectively with individuals and teams
  • Understand the importance of contributing effectively to management team
  • Outline records retention and disposition schedules and scheduling
  • Discuss records disposal and destruction
  • Explain forms, directives and reports management
  • Discuss confidentiality and access to official information
  • Project their career and personal development plans 
Pakiri hotel Ltd., 4 Okwuruola Street, off Stadium Road, Rumuola, Port Harcourt, Rivers State. Nov 11 - 15 Nov, 2024

Registration: 09:00:am - 04:30:am

NGN 250,000.00 + 12,500.00 (VAT)(Group discount available)
USD 500.00 + 25.00 (VAT)(Foreign Participants)
(Convert Currency)

Asije Philip 08051365946, 07087578814, 08068933608, 08029170491, 08145745664, 09112830607

Group discount available
Adekunle A. Ogunsola – B.Sc., MBA. ACA. FCIS. - Fellow of the Institute of Chartered Secretaries and Administrators of both London and Nigeria, an associate of Institute of Chartered Accountants of Nigeria (ICAN). He is also an associate of Nig. Institute of Management with multifaceted experiences spanning many Industries. He has worked in various capacities with a number of companies among which are: Statistician, Federal Office of Statistics, Manager, (Trade Financing) Integrated Trust and Investment Company Ltd, Assistant Registrar,(Consultancy and Corporate Affairs) with the Institute of Chartered Secretaries & Administrators of Nigerian, Senior Manager & Head. (Research and Development) University Press Plc., Senior Consultant and Head of Training with DACA Consults Ltd, Mr. Ogunsola is presently the Managing Consultant of Adex consult and Management Services. He has varying experiences in Research, finance and accounting, management, compliance and related areas. He will join others to share their experiences on this program. AUSTINE ANAZIA B.Sc., (Mass Com.), M.Sc. (Business Administration) - Communication Specialist at Noritas Consultancy Services. A former Director of information and public relations with over 18 years of public relations management in public and private sector of the economy. Mr. Anazia has worked in various organizations as corporate communication / Public Relations manager before venturing into public service and rose to the position Director of information and public relations. Over the years Mr. Anazia has trained for both public and private sector organizations such as Julius Berger, PZ, Nigeria Aviation Management Authority, Seven Up, Lagos State establishment, etc. He will join others to bring his experience to bear on our programs.

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