The overall aim of this course is to provide participants with the competencies required to improve their Emotional Intelligence (EI). Participants in this interactive course will explore the importance of EI as well as its positive impact at the professional and social levels to increase the effectiveness of their relationships at work and in life. Participants will also learn how to utilize EI skills by helping them devise a Personal Development Plan (PDP) to improve in all the required EI competencies.

Learning Objectives:

At the end of the programme, participants will be able to:

• Discover the impact of emotions on human behaviour
• Use the six principles of emotional intelligence to enhance relationships with others
• Interpret EI scores and their implications to improve interactions with other people
• Describe their EI strengths and weaknesses using the MSCEIT model
• Devise a PDP aimed at developing and improving emotional intelligence
• Apply EI skills to maximize personal influence at the professional and social levels

For Whom:

Managers, business professionals and individuals who have decided to learn and develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life.