Becoming a manager is hard enough, but making the transition from colleague to boss is even tougher and comes with its own set of unique challenges. It is not enough that supervisors run the business and oversee their staff, they must contribute to the bottom line. This 5-day course is an in-depth and interactive program designed to help experienced and newly appointed supervisors take charge of their roles and responsibilities and develop the required skills and approach they need to perform effectively in a modern organization.

Learning objectives:

At the end of this program, participants will be able to:

• extend their understanding of the supervisor's role and the processes of managing up, down and across the organization develop a strategy for enhancing the effectiveness of their teams
• develop a strategy to support and develop the performance of each member of their staff
• review their personal working practices and managerial style

For whom:

This program is designed for all Front Line Managers, Supervisors and Team Leaders who need skills in creating and sustaining employee engagement for improved productivity in the workplace.