This program is designed for category managers, sourcing advisors and contract managers who are responsible for managing strategic contracts and/or strategic suppliers. The focus is on ensuring strong relationships and changing the status quo to deliver better value. This focuses on designing, mobilizing and managing structured improvement programs for strategic suppliers and contractors.

For Whom:

Contract Managers, officers, category managers and sourcing advisors who are responsible for managing strategic contracts and/or strategic suppliers, who have good work experience in contract management, and who are familiar with contract management tools and techniques.

Learning Objectives:

At the end of the program, participants will be able to;

• Design effective interactions with strategic suppliers, focusing effort in proportion to risk, value and complexity
• Manage benefit realization during the contract so that contract results are more consistent with forecasts
• Engage with and motivate suppliers to align with structured improvement programs
• Design and implement an appropriate ‘dashboard’ of metrics and key performance indicators
• Align suppliers to work cooperatively on joint projects with shared goals
• Manage contract outcomes to meet expectations or forecast benefits
• Develop a greater understanding of influencing using interpersonal skills required to build effective relationships