An electronic record-keeping system is an automated information system for the organized collection, processing, transmission, and dissemination of information by defined procedures. The movement toward electronic records offers unprecedented opportunities to improve business efficiency via cheaper storage, faster information retrieval and automation of records management workflows such as retention and disposition.

But with new opportunities come new challenges, as the technical and business reality of electronic records and systems meets records management requirements that existed well before terms like “electronic records” and “digitization” became a reality in business.

For whom

Archivists, Librarians, Book Keepers, Registry Personnel, Auditors, Inspectors, Security and Intelligence Officers, Secretaries, Personal Assistants, Legal Officers, Accountants, Human Resources / Personnel, Admin. Personnel and others involved in keeping and managing records in government organizations and agencies.

Learning Objectives

At the end of the program, participants will be able to learn:

• ERM terminology and principles
• The life cycle of records, with a focus on electronic records
• Sources of records and appropriate capture mechanisms
• Current metadata standards and guidelines
• Search, retrieval and presentation of electronic records
• Level of access control and permissions
• Retention and disposition of electronic records
• Records management technologies: such as SharePoint ECM, and ERM for managing records,
• Electronic records storage