Attitudinal change in people depends largely on their values and that determines their behaviours. Values tend to form the foundation of a person’s character. Most people act in ways that move them towards their goals and also conform to their personal values and sense of right and wrong. This can lead to defensive behaviour and interpersonal conflicts. People when faced with a threat to their basic security (e.g. losing a job and inability to provide for family) may engage in unethical behaviour. This course on Managing Attitudinal Change for Improved Productivity is designed to create awareness among executive officers on the dangers of entrenched values and unethical behaviours that can be disastrous to ministries, departments and agencies.

For whom:

Departmental heads and other senior executive officers, supervisors, human resource/ personnel executives and officers, and administrative executives/officers who lead the delivery of services to a wide range of public users in ministries, departments, agencies, and Local Government Councils.

Learning Objectives:

At the end of the course, participants will be able to:

• distinguish between their values, ethical and unethical behaviours
• identify how attitudinal change can help resolve common dilemmas
• know the role senior officers play in setting the ethical tone of MDAs
• remind themselves of the need for good self-management for effective results
• increase their productivity by aligning their need with that of their MDAs
• Critically analyze the prevailing work ethics and its impact on their MDA’s performance.