Workshop on Managing Attitudinal Change for Improved Productivity in the Public Sector

Program overview:

Attitudinal change in people depends largely on their values, and that determines their individual behaviours. Values tend to form the foundation of a person’s character. Most people act in ways that move them towards their goals and also conform to their personal values and sense of right and wrong. This can lead to defensive behaviour and interpersonal conflicts. People, when faced with a threat to their basic security (e.g., losing a job and inability to provide for family) may engage in unethical behaviour. This course on Managing Attitudinal Change for Improved Productivity is designed to create awareness among executive officers on the dangers of entrenched values and unethical behaviours that can be disastrous to ministries, departments and agencies and ways to develop the right attitudes to work.

For whom:

Departmental heads and other senior executive officers, supervisors, human resource/ personnel executives and officers, and administrative executives/officers who lead the delivery of services to a wide range of public users in ministries, departments, agencies, and Local Government Councils.

LEARNING OBJECTIVES:

At the end of the course, participants will be able to:

• distinguish between their values, ethical and unethical behaviours;
• identify how attitudinal change can help resolve common dilemmas.
• know the role senior officers play in setting the ethical tone of MDAs;
• remind themselves of the need for good self-management for effective results;
• critically analyse the prevailing work ethics and their impact on their MDA’s performance; and
• increase their productivity by aligning their need with those of their MDAs.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.