Teamwork is essential in the provision of healthcare services. The division of labour among medical, nursing and allied healthcare practitioners means that no single professional can deliver a complete episode of healthcare.  Health-care leaders therefore need to employ innovative practices to build effective care provider teams that will take responsibility to deliver effective healthcare services.

Patient experience and satisfaction outcomes are dependent on effective interdisciplinary teamwork; there is an urgent need for better preparation of health professionals in teamwork through the collaborative effort required to deliver superior healthcare services

For whom:

This program is designed for all healthcare leaders in the medical profession that form part of the medical caregiver in the healthcare industry such as Doctors, Physician Assistants, Nurses, Pharmacists, Dentists, Technologists and technicians, Therapists and rehabilitation specialists, Emotional, social and spiritual support providers, Administrative and support staff, Community health workers and patient navigators.

Learning objectives:

At the end of the program, participants will be able to:

• Appreciate every professional team member within the role set
• Create a formidable medical team to deliver superior healthcare services
• Create a high-performing team through effective communication where all team members tag along
• Use best practices for team leadership and skills to lead a high-performing team
• Set clear goals, roles, and processes for conducting effective team meetings to lead a productive team
• Develop skills for team building. tools and tasks needed to move through each developmental stage
• To align individuals’ daily objectives to the overall team goals for effective team productivity
• Use effective communication tools to develop positive interactions among team members
• Effectively use brainstorming to solve team problems, attain team goals, harmony and control
• Focus on fostering teamwork in the workplace to reduce medical errors and improve patient outcomes
• Create an environment where relationships flourish, while ensuring effective organizational service delivery.