Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Professional Telephone Handling and Reception Management Skills for Senior Executives

By: Learnway Africa

Lagos State, Nigeria

19 - 30 Aug, 2024  12 days

Follow Event

  

NGN 300,000

Get 5.00% off

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 09 - 20 Sep, 2024 NGN300000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 28 Oct - 08 Nov, 2024 NGN300000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 18 - 29 Nov, 2024 NGN300000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 02 - 13 Dec, 2024 NGN300000

This course is designed to provide senior executives with the skills and knowledge they need to effectively manage the front desk and handle telephone calls in a professional and efficient manner.

The course will cover a range of topics including:

  • Best practices for answering and routing telephone calls
  • Techniques for handling difficult or angry callers
  • Tips for managing a busy front desk and maintaining a positive customer experience
  • Strategies for handling and directing calls to the appropriate person or department
  • Effective communication skills and etiquette for telephone conversations

Through a combination of lectures, group discussions, and hands-on practice, participants will learn how to handle telephone calls with confidence and competence, and how to effectively manage the front desk to ensure that all calls and visitors are promptly and courteously handled.

Course can also be delivered online

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Aug 19 - 30 Aug, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 09 - 20 Sep, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 28 Oct - 08 Nov, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 18 - 29 Nov, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 02 - 13 Dec, 2024
NGN 300,000.00
NGN 1,000.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

Learnway Faculty
NST PPC Advert

Related Courses

Effective Leadership and Communication Skills for Senior Executives Effective Leadership and Communication Skills for Senior Executives

5 days, 12 - 16 Aug, 2024 

2024-08-12 12:08:00 2024-08-12 12:08:00
Lagos State, Nigeria

Learnway Africa

Superior communication skills have long been associated with leadership. In this training course, we look at both of these ingredients of success and bring them together in a comprehensive and ...

Emotional Intelligence and Anger Management in the Workplace for Top Executives Emotional Intelligence and Anger Management in the Workplace for Top Executives

12 days, 12 - 23 Aug, 2024 

2024-08-12 12:08:00 2024-08-12 12:08:00
Lagos State, Nigeria

Learnway Africa

As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, the ability to respond appropriately to feelings in ourselves ...

Business Leadership Skills Development Business Leadership Skills Development

5 days, 19 - 23 Aug, 2024 

2024-08-19 12:08:00 2024-08-19 12:08:00
Lagos State, Nigeria

Learnway Africa

This course is designed to help learners develop and enhance their leadership skills and abilities within a business context. The course will cover the principles and practices of effective ...

Best Practice in Pension Administration Best Practice in Pension Administration

5 days, 26 - 30 Aug, 2024 

2024-08-26 12:08:00 2024-08-26 12:08:00
Lagos State, Nigeria

Learnway Africa

The Best Practice in Pension Administration course is designed to provide professionals in the pension industry with the knowledge and skills necessary to effectively manage pension plans and ...