Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Excellent Front Desk and Office Management Skills

By: Learnway Africa

Lagos State, Nigeria

24 - 28 Jun, 2024  5 days

Follow Event

  

NGN 175,000

Get 5.00% off

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 15 - 19 Jul, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 19 - 23 Aug, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 23 - 27 Sep, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 28 Oct - 01 Nov, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 25 - 29 Nov, 2024 NGN175000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 09 - 13 Dec, 2024 NGN175000

The Excellent Front Desk and Office Management Skills course is designed to provide individuals with the knowledge and skills necessary to perform effectively as a front desk receptionist or customer service representative. The course covers a range of essential topics that will enable participants to provide professional and efficient customer service to clients and visitors.

The course provides an introduction to customer service, including the importance of delivering excellent customer service and how to handle difficult customers. It also covers effective communication skills, such as active listening and effective verbal and non-verbal communication.

Participants will learn how to manage a busy reception desk, including managing phone calls, taking messages, and scheduling appointments. The course will also cover best practices for managing email and other forms of written communication.

Other key topics covered in the course include managing customer complaints and providing solutions, understanding the needs and expectations of different customers, and ensuring customer satisfaction through follow-up and feedback.

Upon completion of the course, participants will have the knowledge and skills to effectively manage front desk and customer service tasks in a professional and efficient manner, providing a positive experience for customers and visitors.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Jun 24 - 28 Jun, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 15 - 19 Jul, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 19 - 23 Aug, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 23 - 27 Sep, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 28 Oct - 01 Nov, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 25 - 29 Nov, 2024
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 09 - 13 Dec, 2024
NGN 175,000.00
USD 700.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

Venue and mode of delivery can be adjusted to meet your requirement
Learnway Faculty
NST PPC Advert

Related Courses

Advanced Treasury and Cash Management Course Advanced Treasury and Cash Management Course

12 days, 20 - 31 May, 2024 

2024-05-20 12:05:00 2024-05-20 12:05:00
Lagos State, Nigeria

Learnway Africa

A course on Advanced Treasury and Cash Management is an intensive course that covers a wide range of topics related to managing cash flows, liquidity, and financial risk for an organization. The ...

Entrepreneurship: Be Your Own Boss Entrepreneurship: Be Your Own Boss

5 days, 17 - 21 Jun, 2024 

2024-06-17 12:06:00 2024-06-17 12:06:00
Lagos State, Nigeria

Learnway Africa

"Entrepreneurship:: Be Your Own Boss" is a course designed to help aspiring entrepreneurs understand what it takes to start and run a successful business. The course will cover a variety ...

Advanced Team Development and Management for Senior Executives Advanced Team Development and Management for Senior Executives

12 days, 20 - 31 May, 2024 

2024-05-20 12:05:00 2024-05-20 12:05:00
Lagos State, Nigeria

Learnway Africa

The Advanced Team Development and Management for Senior Executives course is a professional development program designed for experienced leaders and managers looking to enhance their skills in ...

The Professional Front Desk Officer: Delivering Value through Service The Professional Front Desk Officer: Delivering Value through Service

5 days, 24 - 28 Jun, 2024 

2024-06-24 12:06:00 2024-06-24 12:06:00
Lagos State, Nigeria

Learnway Africa

The The Professional Front Desk Officer: Delivering Value through Service course is  designed to provide participants with the knowledge and skills needed to effectively perform the duties of ...